Everi, along with all of us in the casino industry, encourages and promotes responsible gaming. The company designed the Everi Cares program — originally as GCA’s Responsible Gaming Partnership program — in 1999 to address underage and problem gambling.
Over the years, Everi has worked with dozens of leading responsible gaming associations across the globe to develop a set of comprehensive tools to help prevent problem gamblers from obtaining funds in a casino. The company’s initiatives and controlled solutions enable casinos to enhance their promotion of responsible gaming while helping them comply with local laws, customs, and culture in the prevention of problem gambling.
For more information, please dial (844) EVERI24
Everi’s Personal Self Transaction Exclusion Program (STeP) is a way for patrons to block access to cash across the company’s national network of ATMs, cash access kiosks, and booth services. The program works in conjunction with a casino’s own exclusion program.
Patrons who believe they have a problem can download a form to Request to Block Transactions and indicate what cards and accounts they wish to block. Once Everi processes the form, the identified account is blocked at participating Everi access points for at least one year.
The account block remains in place until a customer unblocks his or her account(s) by filling out and submitting the Request to Unblock Transactions form.
The STeP exclusion is effective on credit cards, ATM debit cards, and checking accounts at both machine terminals and cashier cages.
After downloading the appropriate form, please mail, fax, or email the completed form to:
Everi Holdings Inc.
ATTN: Denise Spada
7250 S. Tenaya Way, Suite 100
Las Vegas, NV 89113
Phone: (702) 855-3089
FAX: (702) 262-5062
Everi Full Service Kiosks and CashClub
Our CashClub Wallet will include self-imposed velocity and transaction limits as a supplement to our existing STeP program.
Everi Cares Giving Module
Through our Giving Module product, properties may choose to display a selected responsible gaming organization as a charity.