Everi is an industry leader and keenly aware of the importance of this role as we strive to also be an industry-leading corporate citizen. We foster a culture among our employees to ensure that the WHY we work at Everi reflects our shared commitment to positively impact our employees, partners, customers and their guests, shareholders, communities, and the environment.
To build this culture, we have invested in programs and implemented standards to promote ethical business conduct, diversity, sustainability, giving and volunteerism, and responsible gaming that we believe will support our long-term business success while also bringing positive, lasting contributions to our communities.
Corporate Governance Guidelines
Code of Business Conduct
Supplier Code of Conduct
Human Rights Statement & Human Rights Policy
Conflict Minerals Report
Code of Business Conduct
As we continue to grow, innovate, build a culture based on the principles of respect and transparency, and disrupt the gaming supplier market, it’s our duty to our customers, our business associates, the communities we serve, and our Company to uphold the highest standard of ethical conduct, integrity, and compliance in all that we do.
Everi is committed to conducting business with honesty and integrity. This commitment applies to relationships with competitors, customers, suppliers, employees and the public. Our Code of Business Conduct is designed to promote:
Honest and ethical conduct, including the ethical handling of actual or apparent conflicts of interest between personal and professional relationships;
Full, fair, accurate, timely and understandable disclosure in the reports and documents the Company files with, or submits to, the Securities and Exchange Commission (the “SEC”), other regulatory agencies that regulate or oversee the Company’s activities and in other public communications made by the Company;
Compliance with applicable governmental laws, rules and regulations;
Prompt internal reporting to the appropriate person of violations of this Code;
and Accountability for adherence to this Code.
In addition, our Supplier Code of Conduct reinforces our commitment to the improvement of economic, environmental, and social conditions through our business activities and within the scope of our capabilities and reflects the Everi’s expectation that our suppliers conduct themselves with the same high standards Everi has set for its own conduct of business.
At Everi, we recognize that we can only be at our best when we embrace and reflect the customers and communities that we serve. We are an industry leader and keenly aware of the importance of this role as we strive to also be an industry-leading corporate citizen. We are proud of our company culture which promotes and encourages diversity, acceptance and inclusions, and we foster a culture among our employees so that the WHY we work at Everi reflects our shared commitment to positively impact our employees, partners, customers and their guests, shareholders, communities, and the environment.
To build this culture, we have invested in programs and implemented standards to promote ethical business conduct, diversity, sustainability, giving and volunteerism, and responsible gaming that we believe will support our long-term business success while also empowering our team members.
Corporate Culture Initiatives
Starting in 2019, we began a campaign to refresh our mission statement and core values. After reviewing the historical core values from our legacy companies, we surveyed our employees for feedback on what it means to work for Everi. We launched our WHY campaign, inspired by Simon Sinek’s TED talk concept of “Start with the WHY”, to encourage our employees to share their own WHYs with their colleagues and customers. In 2020, we similarly launched our refreshed mission statement and core values, focused on collaboration, integrity, valuing diversity, innovation, and embracing positive attitudes.
Women’s Leadership Initiative (WLI)
In 2017, we launched our WLI to develop and advance diversity throughout the organization and to create opportunities and a path for advancement. WLI is committed to promoting and advocating for gender diversity at all levels of leadership through awareness, development, and inspiration, recruiting high-potential female candidates from all areas of the Company. Since inception the WLI has had over 145 female leaders of the company graduate from the program.
Everi WLI participants have the opportunity to attend industry seminars such as those organized by Global Gaming Women (GGW), an organization that brings together women from all segments of gaming to enrich their professional and personal lives and support, inspire, and influence their development and the MGM Resorts Women’s Leadership Conference, both of which afford our WLI candidates with leadership, educational and networking opportunities with key leaders within the gaming industry.
In addition, Everi was a proud sponsor of the Knee Boot sponsorship of GGW’s 10th anniversary Kick Up Your Heels fundraiser which raises money to support Global Gaming Women and its Charitable Education Fund, which provides educational scholarships to women in the gaming industry.
Put simply, we believe diverse talent and perspectives will enable us to continue to be successful and drive shareholder value.
It’s worth noting these efforts at Everi start at the top – Everi was recognized by 2020 Women on Boards for achieving at least 20 percent women on its Board of Directors prior to the 2020 target date. In November 2019, one of these Board members, Eileen F. Raney, was a keynote panelist on the “The National Conversation on Board Diversity” event sponsored by 2020 Women on Boards, Inc., and continues to be an active contributor to the organization, including for their November 2020 event.
Leadership Training- Managing Unconscious Bias in Hiring
At Everi, we recognize that hiring managers are faced with the critical responsibility of acknowledging and eliminating bias in their hiring process. We have developed manager training that establishes a foundational understanding of how bias affects decision-making, explores the impact of biases that impact selection processes, and illustrates the benefits of eliminating bias in hiring.
With a specific focus on bringing awareness to and disrupting unconscious and cultural bias in the recruitment process, this course will provide an understanding of how biases are formed in our unconscious mind, and specifically addresses multiple types of unconscious bias that affect recruitment
Employee Training- Diversity & Inclusion
In furtherance of our corporate culture of inclusion, Everi is launching mandatory employee-wide diversity and inclusion training initiatives to continue to cultivate an inclusive and respectful workplace. These training initiatives addresses some of diversity and inclusion’s biggest challenges, like unconscious bias and micro inequities, and offers employees suggestions for navigating these challenges, as well as to ensure we create a workplace where all contributions are valued, and all voices are heard.
Giving & Volunteerism
Everi aims to bring positive, lasting change to the communities in which we operate. We made direct contributions of over $300,000 in 2019, as well as indirect contributions, including collaborating with nonprofit organizations, in-kind gifts, and employee volunteerism. Driven by team members called, Everi Heart™ throughout the year, our employees dedicate their time, energy, and/or financial resources to create positive change in their communities. In the past, we have supported opportunities for youth, underserved families, senior citizens, veterans, animal shelters, and disaster relief efforts, including our own employee disaster relief fund for furloughed Everi employees during the COVID-19 pandemic.
From a product perspective, the Everi Cares™ Giving Module is the only offering of its kind available in the gaming space that provides guests with a platform to donate change from redeemed vouchers and operators with a new avenue to promote corporate social responsibility and support their communities.
Our customers and their patrons have embraced the simple concept of the Giving Module and the potential each little donation of that little bit of change can make. For example, The Cosmopolitan has adopted this module, and is offering their patrons not only the option to gamble, but to give back to Las Vegas.
To date, our customers’ patrons have made more than $1,000,000 in donations to approximately 80 regional and national charities through our Giving Module.
Everi, along with all of us in the casino industry, encourages and promotes responsible gaming. The Company designed the Everi Cares program — originally as Global Cash Access’ Responsible Gaming Partnership program — in 1999 to address underage and problem gambling.
Over the years, Everi has worked with dozens of leading responsible gaming associations across the globe to develop a set of comprehensive tools to help prevent problem gamblers from obtaining funds in a casino. The Company’s initiatives and controlled solutions enable casinos to enhance their promotion of responsible gaming while helping them comply with local laws, customs, and culture in the prevention of problem gambling.
For more information, please call (844) EVERI24
EVERI’S COMMITMENT TO RESPONSIBLE GAMING
Everi’s Personal Self Transaction Exclusion Program (STeP) is a way for patrons to block access to cash across the company’s national network of ATMs, cash access kiosks, and booth services. The program works in conjunction with a casino’s own exclusion program. The STeP exclusion is effective on credit cards, ATM debit cards, and checking accounts at both machine terminals and cashier cages. Patrons who believe they have a problem can download a Request to Block Transactions form and indicate what cards and accounts they wish to block. Once Everi processes the form, the identified account is blocked at participating Everi access points for at least one year. The account block remains in place until a customer unblocks his or her account(s) by filling out and submitting the Request to Unblock Transactions form.
After downloading the appropriate form, please mail, fax, or email the completed form to:
Everi Payments Inc.
ATTN: Denise Spada
7250 S. Tenaya Way, Suite 100
Las Vegas, NV 89113
Phone: (702) 855-3089
FAX: (702) 262-5062
Email: [email protected]
Everi Full Service Kiosks and CashClub®
Through the sophisticated technologies used to run our cash access and kiosk products, Everi has the ability to support internal controls of casinos, including Merchant STeP programs.
Our CashClub Wallet will include self-imposed velocity and transaction limits as a supplement to our existing STeP program.
Everi Compliance® AML
The Company has developed Everi Compliance® AML, a platform with features such as quick alerts, currency transaction and suspicious activity report filing, auditable logging, and tax form generation to provide our casino operator customers a toolset to efficiently maintain compliance with various tax reporting and anti-money laundering requirements. These Compliance features can similarly be utilized by casinos in support of their responsible gaming initiatives, including Merchant STeP programs.
Our industry. Our communities. Our world. We don’t take the responsibility we have as a gaming manufacturer to respect our environment lightly. To support our efforts, we have a number of Company-wide programs in place to protect the environment. We implemented recording and reporting protocols at our corporate headquarters and other office and manufacturing locations in order to monitor our environmental impact at those locations and commence our progress towards setting long-term sustainability targets.
We currently have recycling partners in place for industrial material used in the manufacture of our products, including cardboard, electronics, pallets, batteries, packaging materials, and metals, as well as consumer paper, plastics and aluminum in all of our facilities. Additionally, in our Games business, we redeploy 18-25% of piece parts and electronic gaming machines each fiscal quarter.
With 14 corporate and production facilities worldwide, we are committed to improving our use of electricity and water. In 2019, we implemented metrics to measure water and electric energy use at more than 50% of our North American leased office facilities. We strive to drive down overall usage through technologies such as motion-activated lights and faucets, low-flow toilets, and water filtration systems. We plan to implement these efficient technologies in most of our North American facilities by the end of 2022.
EVERI selected SWITCH Data Centers as an offsite data hosting facility in Nevada over five years ago. SWITCH provides EVERI with numerous benefits, such as high-bandwidth and redundant interconnections between our data centers, extensive high availability, and fault tolerant power systems, for our mission-critical applications that service our customers 24/7. EVERI’s commitment to a reduced carbon footprint and preservation of our precious water supply includes 100% renewable energy to host our data at SWITCH facilities. This 100% Green energy supply is generated by Nevada solar farms and WECC hydroelectric plants.
…AND SOMETIMES LITTLE STEPS MATTER TOO.
In 2019, we undertook an initiative to both reduce our overall paper usage as well as to be more environmentally aware and socially conscious of our choices and consumption. We reprogrammed our printer settings to default to double-sided printing, resulting in an overall reduction in paper consumption. We reinvested the money we saved from lower purchase volume to begin purchasing copier paper made from recycled paper products.
Similarly, to reduce bottled water waste, we’ve installed water filtration systems and hydration stations at many of our facilities to encourage our employees to utilize refillable water bottles rather than single use plastic water bottles.
We continue to actively try to take little steps such as these to support the environment for Our industry. Our communities. Our world.