Everi is an industry leader and keenly aware of the importance of this role as we strive to also be an industry-leading corporate citizen. We foster a culture among our employees to ensure that the WHY we work at Everi reflects our shared commitment to positively impact our employees, partners, customers and their guests, shareholders, communities, and the environment.
To build this culture, we have invested in programs and implemented standards to promote ethical business conduct, diversity, sustainability, giving and volunteerism, and responsible gaming that we believe will support our long-term business success while also bringing positive, lasting contributions to our communities.
Corporate Governance Guidelines
Code of Business Conduct
Supplier Code of Conduct
Human Rights Statement & Human Rights Policy
Conflict Minerals Report
Code of Business Conduct
As we continue to grow, innovate, build a culture based on the principles of respect and transparency, and disrupt the gaming supplier market, it’s our duty to our customers, our business associates, the communities we serve, and our Company to uphold the highest standard of ethical conduct, integrity, and compliance in all that we do.
Everi is committed to conducting business with honesty and integrity. This commitment applies to relationships with competitors, customers, suppliers, employees and the public. Our Code of Business Conduct is designed to promote:
Honest and ethical conduct, including the ethical handling of actual or apparent conflicts of interest between personal and professional relationships;
Full, fair, accurate, timely and understandable disclosure in the reports and documents the Company files with, or submits to, the Securities and Exchange Commission (the “SEC”), other regulatory agencies that regulate or oversee the Company’s activities and in other public communications made by the Company;
Compliance with applicable governmental laws, rules and regulations;
Prompt internal reporting to the appropriate person of violations of this Code;
and Accountability for adherence to this Code.
In addition, our Supplier Code of Conduct reinforces our commitment to the improvement of economic, environmental, and social conditions through our business activities and within the scope of our capabilities and reflects the Everi’s expectation that our suppliers conduct themselves with the same high standards Everi has set for its own conduct of business.
Inclusion: Value Everi-One
At Everi, we embrace and live by one of our key Company values: Inclusion. We recognize that we can be at our best only when we embrace and reflect the diversity of not only our employees, but the customers and communities that we serve. We are an industry leader and keenly aware of the importance of our role as we strive also to be an industry-leading corporate citizen.
The Company demonstrates its commitment to diversity and inclusion by promoting a fun, friendly, and supportive environment; valuing inclusion as a top priority and expectation; focusing resources on recruiting and retaining qualified employees from diverse backgrounds; and continuously building awareness of the importance and benefits that diversity and inclusion provide to our Company and employees. To build this culture, we have invested in programs and implemented standards to promote ethical business conduct, diversity, sustainability, giving and volunteerism, and responsible gaming that we believe will support our long-term business success while also empowering our team members. In 2021, Everi invested further in this commitment by hiring a new leader to oversee Diversity, Inclusion and Talent Management, focusing on the continued work to build inclusion for its employees and to seek out and welcome new talent.
Company Mission Statement
In 2021, we took a fresh look at our Company Mission Statement. We made improvements to reflect an increased alignment between our employees’ collective imagination, talent, and innovation and our Company’s objectives. This new Mission Statement also highlights our Company’s most important asset: our employees.
Lead the Gaming Industry Through the Power of People, Imagination, and Technology
Company Core Values
In 2019, we looked at the historical core values that drove our legacy companies to identify the ones that still resonate with where the Company is today. We asked our employees what working for Everi means to them and received feedback through a survey. We are proud to have core values that come directly from our employees and showcase who we are. Everi’s core values are Collaboration, Integrity, Inclusion, Excellence, and Fun! The Company’s diversity and inclusion initiatives are aligned with our core values, as outlined below:
Collaboration: Harnessing the power of collaboration among employees to build inclusion
Integrity: Acting with integrity in Everi-thing we do. Trust builds teamwork, loyalty, and retention
Inclusion: Valuing Everi-One and their unique contributions to the workplace and the Company’s success
Excellence: Exceeding expectations, acting boldly, and utilizing the unique talents of every team member to drive innovation
Fun: Ensuring employees have fun and are engaged in what they do, while bringing their best selves to work
The Everi “WHY” Statement
In 2018, the Company launched our WHY campaign, inspired by Simon Sinek’s concept of “Start With Why”, to encourage our employees to create and share their own personal WHYs with their colleagues and customers. As part of our continued growth and reflection over several years, in 2021, we introduced a new Company WHY statement that, once again, puts our employees front and center:
The Everi “WHY”
Elevate the Success of:
Women’s Leadership Initiative
In 2017, the Company launched the Women’s Leadership Initiative (WLI) to develop and advance gender diversity throughout the organization and to create new opportunities and a clearer path for advancement. The WLI is committed to promoting and advocating for gender diversity at all levels of leadership through awareness, development, and inspiration. Since its inception, the WLI has had over 145 employees participate in the program.
Participants in the WLI engage and connect with other WLI members, Company employees and leaders, and diverse stakeholders in the gaming industry. For example, members attend industry educational seminars and events, including both internal and external networking experiences such as those organized by Global Gaming Women (GGW), an organization that brings together women from all segments of gaming to enrich their professional and personal lives and support, inspire, and influence their development. WLI members also participate in educational programs and “lunch and learn” events with internal business leaders and with experts outside the industry. Additional opportunities for members include attending training on various topics of interest such as public speaking, personal branding, and negotiation.
WLI members also support their local communities and focus on various causes that improve and advance the lives and livelihoods of women. WLI members share their time and expertise by supporting local charitable organizations through volunteer activities like clothing drives, participation as a sponsor of other community events, and fundraising.
The WLI also established a Mentorship Program to give mentees the benefit of the advice and insight of internal Everi mentors. As a result of its success, the program has been expanded to include employees outside of the WLI.
“Every time I leave the meeting I come out motivated and encouraged to take on the challenge once again. Being in a room full of strong, supportive individuals inspires me to continue improving myself and make a difference.”
“The empowerment I feel being around like-minded women is comforting and I am learning to feel less guilty for wanting more for myself. The relationships that are being built and the support are immeasurable!”
“The investment that Everi has made in the WLI has made me feel valued.”
Everi Board Representation and Recognition
The efforts to support diversity in leadership at Everi start with the Board of Directors. Everi was recognized by 2020 Women on Boards (now 50/50 Women on Boards) as a Winning “W” Company for achieving at least 20 percent female representation on its Board of Directors prior to the organization’s 2020 target date. Eileen Raney and Maureen Mullarkey have served on Everi’s board of directors beginning in 2016 and 2018, respectively. Winning ‘W’ Companies are cited in the 2020 WOB annual Gender Diversity Index, which tracks the number of corporate board seats held by women among the Russell 3000 Index. Learn more here.
Put simply, we believe diverse talent and perspectives will enable us to continue to be successful and drive shareholder value.
Supporting Students in STEM
As a Company fueled by technology, we know the importance of encouraging students of all ages to pursue education and future careers in STEM and believe that when students interact with mentors and role models, their confidence and interest in STEM careers increase. We are proud that our employees take the time to participate in local community events where they share their knowledge and expertise with students. For example, through the LV Techies, a Las Vegas-based organization focused on girls and STEM, Everi employees have volunteered their time with female middle school and high school students to share what it means to work in various areas of technology.
Diversity and Heritage Celebrations
At Everi, we make a point to acknowledge and celebrate the diverse heritage of our employees, customers, and communities. Each month and throughout the year, we take the opportunity to focus on different heritage celebrations, holidays, and commemoration moments. Whether it’s a celebration of Hispanic Heritage Month or Women’s Equality Day, we connect with our employees through regular educational opportunities that share information to build awareness and understanding as well as through webinars and lectures with guest speakers. We engage with our communities by donating to organizations that provide support to those we celebrate. In June of 2021 in celebration of Pride month, Everi offered an educational webinar to our employees on the history of Pride month and the LGBTQ+ community. Everi also made donations to charities supporting both youth and adult LGBTQ+ organizations in several of the cities where we operate.
Diversity and Inclusion in The Hiring Process
The Company has always been aware that from diversity of background and diversity of thought spring creativity and innovation. In 2019, the Company took an additional step to elevate diverse hiring practices by launching a new recruitment platform that allows Everi to improve its hiring by implementing a blind resume screening process for applicants when they first apply. Certain demographic information is removed from applicant resumes before the initial review, leaving information about the talent and qualifications of each applicant.
Leadership Training: Managing Unconscious Bias in Hiring
At Everi, we recognize that hiring managers are faced with the critical responsibility of acknowledging and eliminating bias in their hiring process. We have developed manager training that establishes a foundational understanding of how bias affects decision-making, explores the impact of biases on the selection processes, and illustrates the benefits of eliminating bias in hiring.
With a specific focus on bringing awareness to and disrupting unconscious and cultural bias in the recruitment process, our leadership course provides a deeper understanding of how biases are formed unintentionally and how to address multiple types of unconscious bias that may affect recruitment. Training is available to all hiring managers to further their development as inclusive leaders, including training in the areas of conflict management, effective communication, and emotional intelligence.
Employee Training: Diversity & Inclusion
To further our key corporate value of inclusion, Everi provides mandatory Company-wide diversity and inclusion training to cultivate an inclusive, engaging, and respectful workplace. This training addresses some of the biggest challenges to advancing inclusion and supporting diversity in the workplace, such as unconscious bias and micro-inequities. Our training also offers employees tips and suggestions for navigating these challenges and showcases ways for all individuals to promote positive workplace culture where all contributions are valued, and all voices are heard.
Giving & Volunteerism
Everi aims to bring positive, lasting change to the communities where we live and work. We have contributed to many charitable organizations and community causes. The Company has provided support to organizations focused on adult and child homelessness and hunger, youth causes, people with disabilities, the LGBTQ+ community, low-income diverse communities, and targeted medical causes such as heart disease and both adult and pediatric cancer. Everi also has supported disaster relief efforts globally, as well as locally, making available an employee disaster relief fund for employees who were in need during the COVID-19 pandemic. Everi is also proud of its financial support of the First Americans Museum in Oklahoma City. This museum was established to build awareness and provide education about the collective history of 30 First American Nations originally located in Oklahoma.
Our contributions have not just been monetary, as we know that help can come in many forms. Non-monetary support includes collaborating with nonprofit organizations, providing in-kind gifts, and giving employee volunteer hours. Our employees have dedicated their own time, energy, and/or financial resources to create positive changes in our communities. They have raised funds through donation pages for Company-supported events, held bake sales, participated in walks or runs, collected suits for those entering the workforce, and provided food for the local food banks. They are the heart of Everi.
In alignment with our charitable focus, the Everi Cares™ Giving Module on our redemption kiosks provides guests with a platform to donate change from redeemed gaming vouchers to charities. This also provides gaming and casino operators with a new avenue to promote corporate social responsibility and support their communities.
Our customers and their patrons have embraced the simple concept of the Everi Cares™ Giving Module and the potential for each donation of change to make a big impact. To date, our customers’ patrons have made donations to approximately 125 regional and national charities through our Giving Module.
Everi, along with all of us in the casino industry, encourages and promotes responsible gaming. The Company designed the Everi Cares program — originally as Global Cash Access’ Responsible Gaming Partnership program — in 1999 to address underage and problem gambling.
Over the years, Everi has worked with dozens of leading responsible gaming associations across the globe to develop a set of comprehensive tools to help prevent problem gamblers from obtaining funds in a casino. The Company’s initiatives and controlled solutions enable casinos to enhance their promotion of responsible gaming while helping them comply with local laws, customs, and culture in the prevention of problem gambling.
For more information, please call (844) EVERI24
EVERI’S COMMITMENT TO RESPONSIBLE GAMING
Everi’s Personal Self Transaction Exclusion Program (STeP) is a way for patrons to block access to cash across the company’s national network of ATMs, cash access kiosks, and booth services. The program works in conjunction with a casino’s own exclusion program. The STeP exclusion is effective on credit cards, ATM debit cards, and checking accounts at both machine terminals and cashier cages. Patrons who believe they have a problem can download a Request to Block Transactions form and indicate what cards and accounts they wish to block. Once Everi processes the form, the identified account is blocked at participating Everi access points for at least one year. The account block remains in place until a customer unblocks his or her account(s) by filling out and submitting the Request to Unblock Transactions form.
After downloading the appropriate form, please mail, fax, or email the completed form to:
Everi Payments Inc.
ATTN: Denise Spada
7250 S. Tenaya Way, Suite 100
Las Vegas, NV 89113
Phone: (702) 855-3089
FAX: (702) 262-5062
Email: [email protected]
Everi Full Service Kiosks and CashClub®
Through the sophisticated technologies used to run our cash access and kiosk products, Everi has the ability to support internal controls of casinos, including Merchant STeP programs.
Our CashClub Wallet will include self-imposed velocity and transaction limits as a supplement to our existing STeP program.
Everi Compliance® AML
The Company has developed Everi Compliance® AML, a platform with features such as quick alerts, currency transaction and suspicious activity report filing, auditable logging, and tax form generation to provide our casino operator customers a toolset to efficiently maintain compliance with various tax reporting and anti-money laundering requirements. These Compliance features can similarly be utilized by casinos in support of their responsible gaming initiatives, including Merchant STeP programs.
Our industry. Our communities. Our world. We don’t take the responsibility we have as a gaming manufacturer to respect our environment lightly. To support our efforts, we have a number of Company-wide programs in place to protect the environment. We implemented recording and reporting protocols at our corporate headquarters and other office and manufacturing locations in order to monitor our environmental impact at those locations and commence our progress towards setting long-term sustainability targets.
We currently have recycling partners in place for industrial material used in the manufacture of our products, including cardboard, electronics, pallets, batteries, packaging materials, and metals, as well as consumer paper, plastics and aluminum in all of our facilities. Additionally, in our Games business, we redeploy 18-25% of piece parts and electronic gaming machines each fiscal quarter.
With 14 corporate and production facilities worldwide, we are committed to improving our use of electricity and water. In 2019, we implemented metrics to measure water and electric energy use at more than 50% of our North American leased office facilities. We strive to drive down overall usage through technologies such as motion-activated lights and faucets, low-flow toilets, and water filtration systems. We plan to implement these efficient technologies in most of our North American facilities by the end of 2022.
EVERI selected SWITCH Data Centers as an offsite data hosting facility in Nevada over five years ago. SWITCH provides EVERI with numerous benefits, such as high-bandwidth and redundant interconnections between our data centers, extensive high availability, and fault tolerant power systems, for our mission-critical applications that service our customers 24/7. EVERI’s commitment to a reduced carbon footprint and preservation of our precious water supply includes 100% renewable energy to host our data at SWITCH facilities. This 100% Green energy supply is generated by Nevada solar farms and WECC hydroelectric plants.
…AND SOMETIMES LITTLE STEPS MATTER TOO.
In 2019, we undertook an initiative to both reduce our overall paper usage as well as to be more environmentally aware and socially conscious of our choices and consumption. We reprogrammed our printer settings to default to double-sided printing, resulting in an overall reduction in paper consumption. We reinvested the money we saved from lower purchase volume to begin purchasing copier paper made from recycled paper products.
Similarly, to reduce bottled water waste, we’ve installed water filtration systems and hydration stations at many of our facilities to encourage our employees to utilize refillable water bottles rather than single use plastic water bottles.
We continue to actively try to take little steps such as these to support the environment for Our industry. Our communities. Our world.