Aligning with our values of Inclusion and Collaboration, we seek continuous dialogue with our employees about their experiences at Everi. We have several employee feedback mechanisms, including our bi-annual employee feedback survey implemented through a third-party provider, Entromy. Using the feedback shared by our employees, we strive to effectively address their suggestions with targeted solutions like improving company-wide onboarding and training initiatives, identifying new and impactful ways to communicate with employees across the organization, and adding or revising specific benefits in response to employee requests. Since we began our bi-annual survey program in 2020, we have seen a 7-point increase in our overall Employee Net Promoter Score. We believe that the Net Promoter Score is an important indicator of employee pride, because it reflects our employees’ response to the question “Would you recommend Everi as a place to work to a friend?” We were happy to learn that, based upon our employee responses to the surveys, Everi is ranked as a top-quartile company within Entromy’s portfolio of over 700 participating companies. All of these positive results reflect what we believe is increased employee confidence that their responses lead to positive action by the Company’s leadership team.
To ensure that we live up to our values of Excellence and Integrity, we also benchmark our employee experience externally against thousands of other organizations across the U.S. through the Energage Top Workplaces program. Our employees act as our judges and are surveyed annually across 15 culture drivers that create an inclusive and engaging workplace as identified by Energage. These results are benchmarked to companies of similar size in regional, national, and categorical divisions and are published in local and national newspapers annually. Looking at the results of this survey for 2021, 83% of employees at Everi feel that their manager cares about their concerns, ranking the Company in the Top 12% of all participating companies in the entertainment, hospitality, and casino gaming industry. The Company was also ranked in the top 6% of all participating entertainment, hospitality, and casino gaming companies because so many of our employees agreed that they have the work-life flexibility they need.
We are proud to have received multiple awards throughout 2021. Everi was named a Nevada Top Workplace 2021 by the Las Vegas Review-Journal and Las Vegas Business Press and was also named a Greater Austin Top Workplace 2021 by The Austin American-Statesman. In addition, the Company received two Culture Excellence Awards on a national level by Energage. The first award, for “Direction,” reflects our employees’ strong belief in our future and our strategy, and the second award for “Remote Work” is a reflection of the Company’s diligent efforts to create a desirable culture in a remote work environment.
Building on the strong Company culture and resounding positive feedback from Everi employees in 2021, the Company has continued to receive recognition as a Top Workplace in 2022. In February, the Company was recognized on a national level as one of the Top Workplaces 2022 USA. Soon thereafter, in April, the Company received news of four additional Culture Excellence Awards given to Everi on a national level, in the following categories: Compensation and Benefits, Innovation, Leadership and Work-Life Flexibility. This is in addition to the two Culture Excellence Awards from 2021. The broad range of these Culture Excellence Awards reflects the strong Company culture and commitment to our employees. On a regional level, Everi also received a second regional award for its headquarters in Las Vegas, as a Nevada Top Workplace 2022 from the Las Vegas Review-Journal and Las Vegas Business Press. This most recent regional award brings the Company’s total number of Top Workplaces awards in 2021 and 2022 to 10 awards!
In addition to the awards the Company received in the United States, Everi’s India Team was certified in November of 2021 as a Great Place to Work® in the mid-size organization category by the Great Place to Work Institute Inc. It is a great honor to receive certification from this organization, which has over 30 years of experience assessing companies. This award is the result of the positive comments and input from our employees in India in response to the survey conducted by Great Place To Work Institute Inc.
We also believe that work should be FUN, especially as we are a Company that makes gaming products designed to be entertaining! We have held events throughout the years such as trivia competitions, holiday celebrations and other events, so our employees can connect, wind down, and enjoy the main value that makes Everi such a unique and great place to work.
