California Department of Business Oversight
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight at its toll-free telephone number 1-866-275-2677 or file a complaint online at https://docqnet.dbo.ca.gov/complaint/
To submit a complaint by mail, download, print, and fill out any the appropriate forms at https://dbo.ca.gov/file-a-complaint/ and mail to:
Department of Business Oversight
Attn: Consumer Services 2101 Arena Boulevard
Sacramento, CA 95834
The California Department of Business Oversight will provide a letter or email acknowledging receipt of your complaint and a description of the next steps in the complaint process.
If you need assistance with the complaint form, please call 1-866-275-2677